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Privacy Policy

Last updated Date: 12-Nov-2024

 

Welcome to FoundrAI hereinafter referred to as "FoundrAI", "We", "Us", "Our".

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Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal and non-personal information when you use FoundrAI on https://www.foundrai.com and/or https://v2.foundrai.com (the "Website", "Product").

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By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

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  1. Information We Collect

    1. When you join our waitlist, we collect your email address. This information allows us to keep you informed about FoundrAI’s progress, offer early access discounts, and provide important updates related to the product.​

    2. When you subscribe to our Website, we may collect the following personal information from you:

      1. Name: We collect your name to personalise your experience and communicate with you effectively.

      2. Email: We collect your email address to send you important information regarding your orders, updates, and communication.

        1. ​By providing your email address during signup or usage of FoundrAI, you consent to receive marketing communications from us, including updates, promotional offers, and newsletters. If you prefer not to receive these emails, you can unsubscribe at any time by clicking the “Unsubscribe” link included in each email.

        2. We may use your email address to create audience segments for advertising campaigns on social media platforms or similar services. These campaigns are designed to reach individuals with interests similar to yours, ensuring relevant and targeted advertising. Your email address will be used securely and in compliance with the privacy policies of the advertising platforms.

        3. Payment Information: We collect payment details to process your orders securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.

      3. Company name: We collect your company name to personalise your experience and communicate with you effectively.

    3. Non-Personal Data

      1. We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

    4. We may use any and all of this information to provide customer support, contact you about product updates, and product security, and keep you updated about the status of your orders.

  2. How We Use Your Information

    1. Communication: By providing your email address, you agree to receive emails from FoundrAI regarding our development progress, early access discounts, feature announcements, product security, customer support, and other relevant updates.

    2. Product Development: We may analyze anonymised user data to improve FoundrAI and enhance the overall user experience.

    3. User Feedback Collection

      1. Feedback Requests: FoundrAI may contact you at its discretion to gather feedback about your experience and usage of the platform. Feedback requests may be sent via email, in-app notifications, or other communication channels.

      2. Purpose of Feedback: Your feedback helps us improve FoundrAI, refine our features, and enhance your overall experience. Participation in providing feedback is voluntary, and you can choose whether to respond to these requests.

      3. If you prefer not to receive feedback requests via email, you may opt out by clicking the “Unsubscribe” link included in the email or by contacting us at the FoundrAI Help Center. Please note that opting out of feedback emails will not affect transactional or essential communications.

      4. Any feedback you provide may be used for internal analysis, feature development, or testimonials. When shared publicly, such as on our website or marketing materials, your feedback will only be used in an anonymised or non-identifiable format unless you provide explicit permission otherwise.

      5. We will handle your feedback and any data associated with it in accordance with our Privacy Policy and take all necessary steps to ensure its security and confidentiality.

  3. Data Security

    1. We prioritize the security of your information and implement industry-standard measures to protect it. Access to your data is limited to authorized personnel and is safeguarded against unauthorised access, use, or disclosure.

  4. No Sale of Information

    1. Your personal information is yours, and we respect that. FoundrAI does not sell, rent, or share your information with third parties for commercial purposes.

    2. We may share your personal data with third parties as required to provide services to you and aid our product development, such as for order processing (e.g., sharing your information with payment processors), product analytics (e.g., sharing your information with the analytics aggregator), etc.

  5. Children's Privacy

    1. ​FoundrAI is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

  6. Opt-Out and Unsubscribe

    1. If you wish to stop receiving waitlist email updates, you can unsubscribe at any time by following the instructions provided in our emails. Once unsubscribed, you will no longer receive updates, but you can rejoin the waitlist to stay informed.

    2. If you wish to stop receiving emails from the website, you can unsubscribe from the marketing emails at any time by following the instructions provided in our emails.

    3. You will not be able to unsubscribe from 

  7. Changes to This Privacy Policy

    1. We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the revised policy here and updating the last updated date.

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Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at the FoundrAI Help Center

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