Terms of Use

Last Updated Date: November 29, 2024

Welcome to FoundrAI hereinafter referred to as "FoundrAI", "We", "Us", "Our".

These Terms of Use (“Terms”) govern your access to and use of our website, platform, and services (collectively, the “Services”). By using our Services, you agree to comply with these Terms. If you do not agree, you may not access or use our Services.

Acceptance of Terms
1. By accessing or using FoundrAI, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy and any additional terms specific to certain features or services.
Changes to the Terms
- We may update these Terms from time to time. If significant changes are made, we will notify you by email or through the platform. Continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms.
Changes to the Terms
1. Eligibility
  1. You must be at least 13 years old to use our Services.
2. Account Responsibility:
  1. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised access or breach.
3. Prohibited Activities
  1. You agree not to:
    1. Use the Services for unlawful purposes.
    2. Reverse-engineer, decompile, or otherwise attempt to extract the platform’s source code.
    3. Share or sell your account access to others.
Subscription Plans and Billing
1. FoundrAI offers paid subscription plans.
  1. Paid plans are billed monthly or annually, depending on your selection. Prices and features for each plan are listed on our website.
  2. By subscribing, you authorise FoundrAI to charge your payment method for the applicable fees.
  3. Refunds are subject to our Refund Policy.
2. FoundrAI reserves the right to offer discounts, promotional pricing, or exclusive offers to specific users, user groups, or community partners at its sole discretion. Such offers are provided as part of marketing initiatives, partnerships, or user engagement strategies and are not guaranteed to be extended to all users.
3. FoundrAI reserves the right to modify subscription prices, plans, or features at any time. If a pricing change affects your current subscription, you will be notified in advance, and the changes will apply starting from your next billing cycle.
4. Promotional prices, including introductory offers, may be available for a limited time. These promotional rates are valid only for the specified duration and will automatically renew at the regular subscription rate unless stated otherwise.
5. Subscription fees do not include taxes, duties, or other charges unless explicitly stated. FoundrAI might charge you additional fees and taxes based on your location.
6. Price reductions or promotional discounts after your purchase do not qualify for retroactive refunds or credits.
7. Users may subscribe to multiple plans or tiers if such options are available. Discounts or offers applicable to one subscription tier may not necessarily apply to other tiers or additional subscriptions.
8. Subscription rates and discounts are non-transferable and apply only to the specific user account or organisation for which they were issued.
9. FoundrAI may partner with communities, organisations, or events to provide exclusive pricing or benefits. These offers are governed by the terms of the respective partnership and may not be claimed outside of the designated group or event.
Intellectual Property
1. FoundrAI and its content, including trademarks, logos, code, and designs, are the intellectual property of FoundrAI and are protected under applicable laws.
2. You may not reproduce, distribute, or create derivative works based on FoundrAI’s intellectual property without written consent.
3. By submitting feature suggestions, feedback, or ideas (“Contributions”) to improve FoundrAI, you agree that:
  1. FoundrAI may use, implement, or incorporate your Contributions without any obligation to compensate you in the form of royalties, commissions, or any other financial or intellectual property rights.
  2. All rights to the Contributions, including any intellectual property derived from them, shall belong solely to FoundrAI.
  3. Your submission of Contributions is entirely voluntary, and you waive any claim to ownership, recognition, or compensation for their use.
Services and Modifications
1. User-generated content
  1. You retain ownership of any content you submit to the platform (e.g., ideas, feedback, or uploaded materials).
  2. By submitting content, you grant FoundrAI a worldwide, royalty-free license to use it solely for the purpose of providing Services.
2. User Accounts
  1. User accounts are non-transferable. Sharing accounts or transferring access to unauthorised parties is prohibited and will result in immediate account suspension.
3. Modifications to services
  1. FoundrAI reserves the right to discontinue or modify the Services at any time, for any reason, without liability to users. This includes ceasing operations, changing subscription plans, or retiring certain features. In such cases, users will be provided with reasonable notice whenever possible.
  2. Certain features may be labelled as “beta.” These features are provided for testing purposes and may not function as expected. FoundrAI disclaims any liability related to beta features.
4. Confidentiality and Data Security
  1. FoundrAI is committed to safeguarding your data and employs industry-standard security measures, including encryption, firewalls, and access controls, to protect it. However, no system can guarantee complete security.
  2. User Acknowledgment: By using FoundrAI, you acknowledge and accept that there is an inherent risk of unauthorized access, data breaches, or cyberattacks despite our best efforts.
  3. Liability Limitation: FoundrAI shall not be held liable for any unauthorized access to, alteration of, or disclosure of user data resulting from:
    1. External cyberattacks beyond FoundrAI’s control.
    2. User negligence, such as sharing account credentials or using weak passwords.
    3. Breaches in third-party services or tools integrated with FoundrAI.
  4. Notification of Breach: In the event of a data breach affecting your information, FoundrAI will:
    1. Notify affected users as soon as reasonably possible after becoming aware of the breach.
    2. Provide details about the nature of the breach, the data involved, and any recommended steps users should take to protect themselves.
    3. Take immediate corrective actions to mitigate risks and prevent further breaches.
  5. User Responsibilities
    1. Users are responsible for maintaining the confidentiality of their account credentials and ensuring that they keep registered emails secure.
    2. Users must promptly notify FoundrAI of any suspected unauthorised access to their accounts.
  6. Third-party Integrations
    1. FoundrAI may integrate with third-party tools, applications, or services (“Third-Party Integrations”) to enhance functionality and improve your experience. These integrations are provided for your convenience and may be subject to additional terms and conditions from the respective third-party providers.
    2. FoundrAI reserves the right to add, modify, or discontinue any Third-Party Integrations at its sole discretion, without prior notice. This may include:
      1. Adding new integrations to expand the platform’s capabilities.
      2. Modifying existing integrations to align with platform updates.
      3. Removing integrations that are no longer supported or beneficial to the platform.
    3. FoundrAI does not guarantee the continued availability or functionality of any specific Third-Party Integration. These integrations may be discontinued, restricted, or modified based on factors such as third-party service changes, technical constraints, or strategic decisions.
    4. FoundrAI is not responsible for the performance, reliability, or security of Third-Party Integrations. Any issues arising from their use, including data breaches, downtime, or changes in features, are the sole responsibility of the third-party provider.
    5. Where FoundrAI integrates with third-party tools or services, we disclaim liability for any issues arising from the use of these third-party services.
    6. We welcome user feedback on Third-Party Integrations and will consider it as part of our ongoing efforts to improve the platform. However, FoundrAI retains full discretion over decisions related to integrations.
Limitation of Liability
1. To the maximum extent permitted by law:
  1. FoundrAI is provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not guarantee that the platform will meet all user requirements, operate uninterrupted, or be error-free. Users assume all risks associated with their use of the platform.
  2. To the fullest extent permitted by law, FoundrAI shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use the platform, even if advised of the possibility of such damages.
  3. Users are solely responsible for the content, data, or materials they input, generate, or upload on FoundrAI. FoundrAI disclaims liability for any disputes, losses, or damages resulting from user-generated content.
  4. FoundrAI reserves the right to monitor and limit excessive or unauthorised use of the platform, including abuse of AI tools, in order to maintain platform stability and performance for all users.
  5. Users may not use FoundrAI to develop or support any activity that is illegal, harmful, fraudulent, defamatory, or otherwise violates applicable laws or third-party rights. Violators will face immediate suspension of access without a refund.
2. Third-party Integrations
  1. FoundrAI may integrate with third-party tools or services. We disclaim liability for any issues arising from the use of these third-party services.
3. Indemnification
  1. Users agree to indemnify, defend, and hold harmless FoundrAI, its affiliates, and team members from any claims, liabilities, damages, or expenses arising from their use of the platform, breach of the Terms, or violation of any applicable laws.
Termination of Access and Accounts
1. FoundrAI reserves the right to suspend or terminate your account and access to the Services at its discretion, without prior notice, under the following circumstances.
  1. Violation of Terms: Breach of any provision outlined in the Terms of Use, Privacy Policy, or associated agreements.
  2. Unauthorised Use: Use of the Services for illegal, harmful, or fraudulent activities, or activities that violate applicable laws, regulations, or third-party rights.
  3. Prohibited Activities: Engaging in activities such as reverse engineering, unauthorised data scraping, or accessing the platform for competitive analysis without permission.
  4. Failure to Pay: Non-payment or chargebacks related to your subscription or other services purchased from FoundrAI.
  5. Abuse of Services: Excessive or abusive use of FoundrAI tools, features, or resources that disrupts the platform’s functionality for other users.
  6. Misuse of Account: Sharing account credentials with unauthorized parties or attempting to transfer access without written approval.
2. User-Initiated Termination
  1. You may terminate your account at any time by contacting FoundrAI support or using the account settings provided in the platform. Upon termination, your access to FoundrAI will cease at the end of the current billing cycle unless stated otherwise.
3. Effects of termination
  1. Access Restriction: Upon termination, you will no longer have access to your account or any data stored on the platform. FoundrAI may retain certain data in compliance with legal and regulatory requirements.
  2. Refunds: Refunds for terminated accounts will be governed by the Refund Policy. No refunds will be provided for accounts terminated due to a violation of these Terms.
  3. Data Deletion: FoundrAI may choose to delete or anonymise user data associated with the terminated account within a reasonable timeframe unless required by law to erase it.
  4. FoundrAI shall not be held liable for any loss of access, data, revenue, or opportunities resulting from the termination of your account, regardless of the reason.
Governing Law and Dispute Resolution
1. These Terms are governed by the laws of the State of Victoria, Australia.
2. Any disputes will be resolved exclusively in the courts of the State of Victoria, Australia.
3. This clause limits legal costs and avoids drawn-out litigation.
Refund Policy
1. At FoundrAI, we aim to provide you with the best tools and experience to validate and refine your business ideas.
2. If you’re not satisfied with your purchase, we’re here to help. Please review our refund policy below.
3. Eligibility for Refunds
  1. Refunds are available only for paid subscription plans.
  2. To be eligible for a refund, you must request it within 7 days of the initial subscription payment. Refund requests made after this period will not be considered.
4. Non-Refundable Fees
  1. Refunds do not apply to promotional discounts, add-ons, or one-time setup fees (if applicable).
  2. Payments made for annual plans will only be refunded for the unused months, minus any applicable discounts received at the time of purchase.
5. How to request a refund?
  1. To request a refund, please contact us at the FoundrAI Help Center with the following details.
    1. Your account information (name and email address associated with the subscription).
    2. The reason for the refund request (optional but helpful for improving our services).
  2. Once we receive your request, we will process it within 5-7 business days.
6. Refund Processing
  1. Approved refunds will be credited back to the original payment method used at the time of purchase.
  2. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
7. Exceptions
  1. Refunds are not provided for accounts found in violation of our Terms of Use.
  2. Refunds are not available for free trials or free subscription plans.
8. Subscription Cancellations
  1. Cancelling your subscription does not automatically qualify for a refund. If you cancel after the refund eligibility period, your subscription will remain active until the end of the billing cycle.
Contact Us For questions or concerns, contact us at the FoundrAI Help Center.

By using FoundrAI, you agree to comply with these Terms & Services. Thank you for using FoundrAI!